A defined method, not a promise to try hard.

You are onboarded onto our software and it is configured to your all-in cost targets, locations and EPC targets. Every candidate property gets a profile holding EPC, listing, a desktop Schedule of Works, purchase and stamp duty costs, photos, floorplans, a National Space Standard review, planning and conservation review, and historic sold prices.

• Viewings arranged at the earliest opportunity, viewing report within 2 days of the viewing
• Schedule of Works updated within 1 day
• Internal title check the same day, before the conveyancer is instructed, to cut abortive cost
• Your approval sought before any agreed price limit is exceeded

Searches are instructed early to mitigate delay. The Report on Title is reviewed by our in-house Transactions team, and material issues are escalated to you with a mitigation attached rather than a problem passed on.

• Subject to searches and the seller's solicitors
• Material issues escalated with mitigation, for example a retention against service charge arrears

Run alongside conveyancing rather than after it. A standard survey suite is commissioned through a pre-selected panel, returns are reviewed within 2 working days and reflected in the Schedule of Works.

• Panel of surveyors for technical property due diligence
• Remedial quotes obtained where issues are found
• Reductions negotiated with the seller where the survey supports it

A schedule of rates is fixed per line item and presented at onboarding. We target roughly 80% direct labour to 20% specialist subcontractors, so the programme is not hostage to a subcontract market.

• Core A-Team of multi-disciplined operatives deployed to stand up a local team of trades, then withdrawn as the local team becomes self-sufficient
• Weekly site audit by the site manager or the Delivery Director
• Weekly client updates
• Specialist subcontract retained for electrical and asbestos

When recorded progress reaches 95%, PM-Ops automatically triggers the pre-completion inspection and snagging process; Practical Completion is assessed and certified in accordance with the applicable contract. Snagging is closed with photographic evidence, and a post-works 3D survey doubles as a letting and marketing asset.

• Handover pack: final costed account with variations, compliance certificates (asbestos, building regs, electrical, EPC, fire risk assessment, gas where required), pre and post virtual tours, warranty certificates and manuals
• 3D scan on completion as a benchmark, producing measured floorplans, an inventory and a commentary walkthrough video
• Target: completion and handover within five working days of the pre-completion inspection, including clean and garden tidy

Reconciliation is completed within one month of handover. For twelve months, defects are acknowledged and attended within 2 working days; where immediate rectification is not possible, you receive a documented action and completion date.

• Long-warranty materials specified as standard, for example boilers carrying 10-year warranties
• Reconciliation within 1 month of handover